Live at a Buick-GMC dealer · 13,296 lead conversations coached

Stop losing the deals you already paid for.

QAI turns every CDK CRM opportunity into an instant, ready-to-send sales game plan — then drafts each follow-up and tells the rep exactly who to work and when. The work of a 3-person BDC, handed to the salespeople you already have.

The output of a 3-person BDC — without the payroll.

Real dealNot a mockup — an actual internet lead QAI helped close at a Buick-GMC store this June. Only the names are changed; the numbers and the outcome are exactly what happened.

QAI · Game PlanREAL · SOLD
Clayton M.2026 GMC Sierra 1500 Denali · GM third-party lead
Written off · day 21Intent: High Rep · R. Smith
CClayton · by text · day 21 · attempt 10
"I'm all about the bottom line — comparing your out-the-door against the other store, and I can't move till my credit posts."
QQAI's read
Real objectionThe number, not the truck.
Hidden riskWalks the day his credit posts — unless your quote's in hand.
The playGet a firm out-the-door to him now; close the gap with his trade.
QQAI drafted · sent to Clayton

Clayton, your $5k down at $1,000/mo is close on the Denali — and your trade could cover that last stretch once we appraise it. Want me to run the trade number so you've got a firm out-the-door in hand before your score posts?

Sold — day 28. R. Smith closed it on the $1,000/mo trade-equity frame QAI surfaced.
100%of leads worked — none forgotten
<60sfrom lead to a ready-to-send plan
$0BDC department to staff or train
13,296+lead conversations already coached

Figures from the live QAI deployment at a Buick-GMC store.

Smart summaries

Stop scrolling the CRM. QAI already read it.

Open an opportunity and there's the wall — weeks of texts, emails, call logs, notes, and system entries. Somewhere in there is what the customer actually wants. QAI reads every line and hands your rep the story and the next move — at the click of a button.

  • Reads every text, email, call log, and note — even the ones nobody opens
  • Distills six weeks of back-and-forth into the three lines that matter
  • Story becomes strategy — summary to full game plan in one click
QAI · Smart SummaryREAL THREAD
Camila B.2026 Buick Envision · Showroom up · day 38
Quiet 4 daysTesla eliminated
TXT6/15"…both Envisions sitting side by side so you can feel the difference yourself…"Sent
CALL6/15Phone follow-up — (sent text)Logged
TXT6/12"Looked at the Tesla and honestly did not love it. Still thinking Envision — maybe the Sport Touring."Received
EML6/12Your Envision and Envista lease numbersOpened
CALL6/11(No answer)Logged
NOTE6/10Foureyes price-drop email sent to prospectSystem
▾ 31 more entries · 6 weeks of history
QAI reads all of it — instantly
QThe story so far
1Tesla's out — she said it herself on 6/12. This is a Buick deal now.
2It's Sport Touring vs. standard. She wants to feel the difference, not read about it.
3Lease numbers delivered and opened — then quiet. Warm thread, no appointment.
The next move

Side-by-Side Visit — park both Envisions nose to nose and ask mornings or afternoons, two slots.

Generate game planfull plan in <60 seconds
Instant game plans

Every lead gets a strategist's read

QAI reads each CDK CRM opportunity and streams back a full battle plan in seconds — the play, the buying signals, the friction, the hidden risk, and two ready-to-send messages. Not just the leads a rep has time to think about. Every lead.

  • Reads the customer's real history, not a template
  • Picks the winning play and writes the message for it
  • Flags the hidden risk — the competing store you can't see
QAI · Game PlanLIVE
Danielle F.2026 Buick Enclave Avenir · Internet lead
New leadIntent: HighRep · T. Okafor
DDanielle · new lead, by text
"Can you send me a payment on the Enclave Avenir — and what would my trade come in at?"
QQAI's read
Buying signalWants real numbers now — asked for payment and trade on day one.
Hidden riskAlso pricing an Acadia at a sister GM store.
The playPayment Framing — anchor her monthly, stack the GM loyalty offer, lock the visit.
QQAI drafted · ready to send

Hey Danielle, the Enclave Avenir is here and I ran your numbers with the GM loyalty offer. It lands right where you wanted it. Want me to have it up front for you? I've got 5:30 or 6:15 open today.

Interactive coach

A closer in every rep's pocket

Any salesperson can ask QAI for exactly what they need for this customer — a call script with live objection handling, an email, a competitor comparison, three alternatives pulled from real in-stock inventory. It's the BDC manager's brain, on demand.

  • Call scripts with the appointment close built in
  • Answers this buyer's real objections, not a generic list
  • Never pitches a car that isn't on the lot
QAI · CoachLIVE
Marcus says the payment's too high. What do I say?
QAI · Objection Handling
Acknowledge"Totally fair, nobody wants to stretch on a payment."
Reframe"That's on 72 months. At 84 with this month's rebate it's $612. Want me to run it exactly?"
Close"If that number feels right, can you swing by at 6 to lock it in?"
Phone scriptEmailVoicemailObjectionsAlternativesTrade-in
Live activity feed

See the whole floor working — live

Every game plan, text, email, task, and sold deal, the moment it happens — with instant search across thousands of past interactions by customer, rep, or vehicle. The visibility a sales manager only wishes they had.

  • Know who's on fire and who's gone quiet, in real time
  • Search any customer's entire history in one box
  • Act on a hot lead straight from the feed
QAI · ActivityLIVE
Last 100 interactions100 loaded · 13,296 searchable · Sales 27 / Mgmt 12
5:39 PMPriya N. · 2026 YukonSold
5:23 PMShannon B. · 2025 Encore GXFollow-up task
5:11 PMMarcus B. · Sierra DenaliNew plan
4:52 PMDanielle F. · Enclave AvenirText
4:40 PMEverett C. · 2026 CanyonEmail
Self-maintaining follow-up

A perfect follow-up list, built every morning

No spreadsheet, no reminders, no BDC coordinator. Each rep opens a daily list of exactly who to work and what to say — with the right channel and time to reach them. It respects opt-outs, honors "call me in the fall," and floats genuinely hot leads to the top.

  • Who to call today, and the message already written
  • Never double-touches a customer you just answered
  • Sold, lost, and cold leads sort themselves out
QAI · TodayIllustrative
Leads to follow up with today · 6
Marcus B.· Sierra DenaliNegotiating
Best way to reach: Text · 6–7 PM. Send the $612/mo number and offer to hold it tonight.
Everett C.· 2026 CanyonWorking
Best way to reach: Call · lunchtime. He's opened your last two emails, so it's time for a live call.
Team scoreboards

Know who's actually closing

Every rep's real production on one board — pipeline, deals sold, deals lost to other stores, and leads gone cold — updated the moment a deal closes. See who's carrying the floor at a glance, and hand your next hot up to the closer who's earned it.

  • Every rep's real production, ranked — no guessing who's carrying the team
  • See deals lost to other stores, per rep, before it becomes a pattern
  • Hand your next up to the closer the numbers point to
QAI · Team ScoreboardIllustrative
This month · by repUpdates the moment a deal closes
RepWorkingSoldElsewhereCold
DDevon R. 38 12 2 1
PPriya S. 31 10 3 1
TTara O. 27 8 2 2
JJordan K. 22 6 4 3
Team (4)11836117
Devon is your closer this month — 12 sold, just 2 lost to other stores. QAI shows you who's earning the next up, and who needs a hand.
Measure what converts

Finally know which leads are worth the money

QAI tracks every lead from first touch to sold, so you see true reply, appointment, and close rates by source — and a self-learning loop re-tunes the playbook each week on your store's own wins versus losses. Spend where the deals actually come from.

  • Real reply → appointment → close, per lead source
  • Every deal you lost: who bought elsewhere, and why
  • The playbook gets sharper on your customers every week
QAI · AnalyticsIllustrative
62%
Reply rate
11%
Close rate
23
Bought elsewhere
SourceLeadsReplyClose
Referral network6085%33%
Dealer website22068%14%
Listing marketplace12066%11%
Third-party leads30052%5%
Why they bought elsewhere
Slow to a number ×9 Price gap ×8 No inventory ×6
9 of the 23 were on you: too slow to a real number. QAI flags exactly which, so your team fixes it next time.
One platform

Everything a BDC department does — in one login

QAI isn't a feature. It's the whole function, delivered to the team you already have.

Instant AI game plans
Interactive sales coach
Live activity feed
Self-maintaining follow-up queue
Pipeline & inventory-watch winback
Lead-source conversion analytics
Rep & team scoreboards
Win / loss analysis & coaching
Self-learning weekly playbook
Team & manager scheduling
Role-based access & PII controls
Live inventory matching
Integration

Works right inside CDK CRM

QAI is integrating with CDK CRM (Elead) through the Fortellis® platform — your opportunities, activity, and outcomes stay in sync. No double entry, no copy-paste, nothing new for your salespeople to learn.

CDK CRM · Fortellis

Give your sales team a BDC department — without one.

See what QAI does with your store's real leads. Tell us where to reach you and we'll set up a walkthrough.

Or email us

No spam, no list — just a walkthrough with the person who built it.